Title page for 91431010

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Student Number 91431010
Author Wen-Bo Wang(¤ý¤å³Õ)
Author's Email Address No Public.
Statistics This thesis had been viewed 2708 times. Download 0 times.
Department Executive Master of Business Administration
Year 2004
Semester 1
Degree Master
Type of Document Master's Thesis
Language English
Date of Defense 2005-01-13
Page Count 113
  • AHP
  • BSC
  • connector
  • Linking-parts
  • PCB
  • performance evaluation
  • SCM
  • vendor selection
  • weight
  • wires
  • Abstract ABSTRACT
    Performance evaluation is probably the most influential management tool for strategic deployment in business organizations. This dissertation focuses on how to effectively appraise performance for Linking Parts manufacturer¡¦s suppliers. It also presents a comparative evaluation of supplier selection processes based on Balanced Scorecard using AHP method. There are 2 categories in the Linking Parts industrial environments tested, which are Connector Categories, including Sockets, Connecting-port Port manufacturers, and Wire Categories, comprising PCB and Cable manufacturers in Taiwan. This research indicates that the supplier performance measurement criteria most commonly used by the 4 industries can be extended to more than quality, delivery and service. Also, depending on vendor¡¦s internally primary conditions, like their Employee Learning & Innovation, Corporate Internal Process, Financial status, etc. The importance of these performance metrics might vary considerably, depending the demands of different industrials and the desiring goals of different level of managers, distinct functional employees, or even stockholders.
    ¡§Capable of reducing cost¡¨ is a critical supplier's performance measure in the Connector category, since only the suppliers who can reduce their production cost enabling their customers to survive in this cutting throat market, then, can perpetually running their own business. As for Wire industrials, superior quality is still the most important criterion in the organizations studied. Finally, to verify whether the BSC features and their weights of factors can actually be applied to the industrials studied when they want to implement a feasible way to selecting appropriate supplier base, Performance evaluating tests of incumbent vendors to the buyers who work in these industries, are conducted. The outcomes of these testing found that the criteria discussed in this paper are feasible to the corporate in these industrials when selecting appropriate supplier base. It has showed that more and more companies are significantly concerned about if their long term partners put efforts on looking beyond the conventional vendor evaluating perspectives, but also monitoring vendors¡¦ internal aspects, like internal business process, and employees learning and innovation, which are very helpful in gaining company competitive edges to the extend to which vendors can survive and success under the competitive intensive environments in the long run.
    Actually, the paper proposes to deal with multiple metrics in SCM based on the BSC (balanced scorecard) -- which measures customers, internal processes, innovations, and finance, 4 perspectives.
    Table of Content TABLE OF CONTENTS
    1.1. Background & Motivations1
    1.2. Objective3
    1.3. Scope5
    1.4. Restrictions6
    1.5. Methodology6
    1.6. Organization of This Research7
    1.7. Research Process Flow Chart8
    2.1. Supplier chain management9
    2.2. SCM in Theory11
    2.3. Managing the Supply Chain13
    2.4. Supplier Selection and Evaluation Process15
    2.5. Types of Suppliers (Buyer and Supplier relationship)15
    2.6. Supplier Selection Methods17
    2.7. The Criteria in Supplier Selection19
    3.1. AHP METHOD26
    4.1. Research procedure40
    4.2. BSC Vendor Selection Models40
    4.2.1. The Weights and Ranking of PB Model40
    4.2.2. The Weights and Ranking of WR Model43
    4.2.3. The Weights and Ranking of LP Model45
    4.2.4. The Weights and Ranking of CB Model47
    4.2.5. The Weights and Ranking of CP Model50
    4.2.6. The Weights and Ranking of CT Model52
    4.2.7. The Weights and Ranking of SK Model54
    4.3. Research procedures57
    4.3.1. Verifying the model method 58
    4.3.2. Objectives of the verifying models59
    4.3.3. Verifying model procedure59
    4.4 Model verification using T-test results62
    4.4.1 PB Model testing63
    4.4.2 CB Model testing64
    4.4.3 CP Model testing65
    4.4.4 SK Model testing66
    4.4.5 PB and WR model testing67
    4.4.6 CB and WR model testing69
    4.4.7 CP and CT model testing70
    4.4.8 SK and CT model testing71
    4.4.9 PB and LP model testing71
    4.4.10 CB and LP model testing72
    4.4.11 CP and LP model testing73
    4.4.12 SK and LP model testing75
    I. Vendor¡¦ ranking comparison table 85
    I.I. Original data
    I.I.I. Original ranking compared with experts for PB vendors85
    I.I.II. Original ranking compared with experts for CB vendors86
    I.I.III. Original ranking compared with experts for CP vendors87
    I.I.IV. Original ranking compared with experts for SK vendors88
    I.II. Additional data
    I.II.I.Additional ranking compared with experts for PB vendors90
    I.II.II.Additional ranking compared with experts for CB vendors91
    I.II.III.Additional ranking compared with experts for CP vendors92
    I.II.IV.Additional ranking compared with experts for SK vendors93
    II. Questionnaires of Study95

    2-1Supply Chain Management Definitions13
    2-2Supplier selection methods19
    2-3Average consistencies for different order random matrices24
    4-1Questionnaire respondent check list39
    4-2 The Weights and Ranking for PB Model40
    4-3The Weights and Ranking for WR Model42
    4-4The Weights and Ranking for LP Model44
    4-5The top major 5 sub-attributes in Linking Parts group45
    4-6The Weights and Ranking for CB Model46
    4-7The Weights and Ranking for CP Model49
    4-8The Weights and Ranking for of CT Model51
    4-9The Weights and Ranking for SK Model53
    4-10PB Model t-testing results61
    4-11CB Model t-testing results62
    4-12 CP Model t-testing results63
    4-13 SK Model t-testing results65
    4-14PB &WR Model t-testing results66
    4-15 CB & WR Model t-testing results67
    4-16 CP & CT Model t-testing results68
    4-17SK & CT Model t-testing results69
    4-18 PB & LP Model t-testing results70
    4-19 CB & LP Model t-testing results71
    4-20 CP & LP Model t-testing results72
    4-21 SK & LP Model t-testing results73
    1-1BSC vendor selection research flow8
    3-1Vendor selection model structure and relationship correspondent to their categories26
    3-2Vendor selection AHP framework under BSC28
    3-3The different levels of the balanced scorecards33
    3-4In the focus of the model: the corporate vision and the strategy36
    4-1t-test procedure for vendor selection models37
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  • Yin-Chin Ho(¦óÀ³´Ü)
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    Date of Submission 2005-01-26

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