Title page for 89427028


[Back to Results | New Search]

Student Number 89427028
Author Wen-Yen Wang(王文彥)
Author's Email Address No Public.
Statistics This thesis had been viewed 2749 times. Download 1954 times.
Department Graduate Institute of Human Resource Management
Year 2001
Semester 2
Degree Master
Type of Document Master's Thesis
Language zh-TW.Big5 Chinese
Title The Study of the Relationship between Internal,External Motivations of Knowledge sharing and Knowledge sharing behaviors
Date of Defense 2002-06-17
Page Count 52
Keyword
  • internal and external motivations of knowledge s
  • justice culture trust culture
  • knowledge sharing
  • organizational culture
  • Abstract Davenport & Prusak(1998) said, ”Knowledge is a kind of competitive advantage, and it’s a kind of lasting advantage.” Knowledge sharing is a prerequisite of knowledge creating and reusing. If knowledge is not shared , the utility of knowledge is limited in individual. The purpose of this research is to discuss the influences of internal and external motivations on knowledge sharing behaviors, and to find out whether the perception of organizational culture will influence the knowledge sharing behaviors.
    The results of the research are as follows:
    Internal self-development motivation will make individuals share knowledge. Altruists will pay more attention to the surroundings of workplaces. Therefore, the frequencies of knowledge sharing are higher. Besides, there are significant influences in hygienic factor. It’s because individuals have needs of gaining rewards to maintain life ; as a result, they will put great emphasis on some monetary rewards. 
    At last, perceptions of justice culture reach at 0.1 significant levels. However , perceptions of trust culture reach at 0.001 significant levels. This may imply that the perception of justice is more than perception of trust between individual to colleague and individual to supervisor.
    Table of Content 第一章 續論- 1 -
    第一節 研究背景- 1 -
    第二節 研究動機- 2 -
    第三節 研究目的- 3 -
    第四節 研究變數- 4 -
    第二章 文獻探討- 5 -
    第一節 知識- 5 -
    第二節 知識分享- 7 -
    第三節 知識分享內外在動機- 12 -
    第四節 組織文化- 17 -
    第五節 小結- 22 -
    第三章 研究方法與研究設計- 23 -
    第一節 研究架構與假設- 23 -
    第二節 研究方法- 24 -
    第三節 研究對象- 29 -
    第四章 資料處理及分析- 31 -
    第一節 資料分析工具與樣本特性- 31 -
    第二節 信度分析- 33 -
    第三節 內部一致性效標分析(鑑別度分析)- 34 -
    第四節 影響因素與知識分享構面的相關分析- 35 -
    第五節 變異數分析- 36 -
    第六節 迴歸分析- 40 -
    第五章 結論與建議- 43 -
    第一節 研究結果- 43 -
    第二節 管理意涵- 47 -
    第三節 研究限制及後續研究建議- 51 -
    參考資料- 53 -
    附錄- 58 -
    Reference 中文部分:
    王宜敏(民90),影響資訊人員知識分享行為之因素―以社會交換理論為基礎,中山大學人力資源管理研究所。
    汪金城(民90),研發機構分享機制之研究---以工研院光電所研發團隊為例,政治大學公共行政研究所。
    司徒達賢、林晉寬(民87),台灣優勢廠商之資源管理模式,管理學報。
    譚大純、劉廷揚、蔡明洲(民88),知識管理文獻之回顧與分類,中華民國科技管理研討會。
    夏侯欣鵬(民89),權力與信任對組織內部知識分享意願影響之研究---以銀行放款部門主管為例,政治大學企業管理研究所。
    洪振順(民88),組織公正對組織公民行為影響之研究---信任關係之關點,中山大學人力資源管理研究所。
    黎士群(民88),組織信任與知識分享行為之關係性研究,銘傳大學管理科學研究所。
    吳有順(民89),網路社群知識分享過程之研究—以企業管理教學網站為例,政治大學企業管理研究所。
    林皇興(民88)企業如何以Internet / Intranet 作知識管理與服務?,網路先鋒。
    鄭錫鍇(民90),知識管理對政府部門人力資源管理之影響分析,競爭力評論,第3期。
    張玉文譯,杜拉克等著(民89),知識管理─哈佛商業評論,台北:天下文化。
    馬曉雲(2001),新經濟的運籌管理--知識管理,中國生產力中心。
    劉京偉譯(2000),勤業管理顧問公司著,知識管理的第一本書,商周。
    王美音譯(1998),Dorothy Leonard-Barton 著,知識創新之泉,遠流。
    李靜瑤譯(2000),Jim Botkin 著,智慧狂潮,英屬維京群島高寶國際有限公司台灣分公司。
    伍忠賢(2001),知識管理-策略與實務,華泰。
    尤克強(2001),知識管理與創新,天下遠見。
    劉常勇(1999),www.cme.org.tw/know/start.htm#a。
    實踐知識管理:化經驗與資訊為成果,台灣微軟知識管理專題http://www.microsoft.com/taiwan/TechNet/dns/km/km_system.htm。
    Arthur Anderson知識管理模式 http://www.apqc.org
    微軟公司(2000),實踐知識管理 http://www.microsoft.com/taiwan/TechNet/dns/Km。
    英文部分:
    Amabile, T. M. & Hill, K. G. & Hennessey, B. A., & Tighe, E.M. (1994),”The Work Preference Inventory:Assessing Intrinsic and Extrinsic Motivational Orientation”, Journal of Personality and Social Psychology,66(5),pp.950-967.
    Amabile, T.M. (1987),”The Work Preference Inventory” ,Unpublished Instrument, Brandeis University, Waltham ,M A.
    Birgit L., Helge K. and Markus R. (2000), “Sustained Knowledge Management by Organizational Culture”, Institute of Computer Science, University of Bonn
    Blau, p. (1964), Exchange and Power in Social Life (New York:Wiley)
    Chait & L.P. (1999), “Creating a successful knowledge management system”, The Journal of Business Strategy.
    Daft, R.L. (1998),”Organization Theory and Design”, 6th ed. Ohio: South-Western College Publishing.
    Davenport, T.H., & Prusak, L. (1998), “Working Knowledge:How Organizations Manage What They Know”, Boston: Harvard Business School Press. 胡瑋珊譯,知識管理,台北:中國生產力中心,1999。
    Deci, E. & Ryan, R. (1985), Intrinsic Motivation and Self-determination in Human Behavior, New York: Plenum Press.
    Drucker, P.F. (1993), Post-Capitalist Society. Oxford: Butterworth Heinemann.
    El Sawy, O.A., Eriksson I. and Raven, A. (1997),”Understanding the Nature of Shared Knowledge Creation Space around Business Process:An International Investigation”, Camagie Bosch Institute, Working Paper pp. 98-11
    El Sawy, O.A., Eriksson, I. and Raven, A. (2000),”Understanding shared knowledge creation spaces around business process:Precursors to process innovation implementation,” Journal of Technology Management.
    French, J. R. & B. H. Raven (1959), “The Base of Social Power,” In D. Cartwright (ed.), Studies in Social Power, An Arbor, MI.: University of Michigan Press.
    Hendriks, P. (1999), "Why Share Knowledge? The Influence of ICT on Motivation for Knowledge Sharing" , Knowledge and Process Management. Vol. 6, No.2, pp. 91-100.
    Herbert, T.T. (1976), Dimension of Organizational Behavior, New York:Collier Macmillian.
    Herzberg B. M. (1959), The Motivation to Work, New York: John Wiley.
    Hidding, G. & Shireen, M. C. (1998), ”Anatomy of a learning organization: Turning knowledge into capital at Andersen Consulting”, Knowledge and Process Management, Vol.5, No. 1, pp.3-13.
    Hoffman, M. L. (1975), “Altruistic Behavior and the Parent-Child Relationship”, Journal of Personality and Social Psychology, Vol.31.
    Kim, W.C. and Mauborgne, R.A. (1997), "Fair Process: Managing in the Knowledge Economy", Harvard Business Review, 75(4), pp. 65-75.
    Leigh Weiss (1999), “Collection and Connection:The Anatomy of Knowledge Sharing in Professional Service Firms”, Organizational Development Journal, pp.66
    Leventhal, G.S. (1980), " What Should be Done With Equity Theory? ", In K.J. Gergen, M.S., Greenberg, and R.W., Willis (Eds.), Social Exchange: Advances in Equity and Research, New York: Plenum, 1980, pp. 27-55.
    Lind, E. A. and Tyler, T.R. (1988), The Social Psychology of Procedural Justice, Plenum Press, New York, 1988
    Mayer, R. C., Davis, J. H. and Schoorman, F. D., "An Integration Model of Organizational Trust." Academy of Management Review, Jul 1998
    Morrison, E. W. (1994),”Role Definitions and Organizational Citizenship Behavior:The Importance of Employee’s Perspective”, Academy of Management Review,14(2), pp.157-169.
    Nancy, M.D. (2000),”Common Knowledge: How Companies thrive by sharing what they know”, Harvard Business School Press, Bostom 
    Nonaka, I. & Takeuchi, H., The Knowledge-Creating Company, Oxford University Press, Inc., 1995. 楊子江、王美音譯,創新求勝:智價企業論,台北:遠流出版,1997。
    Polanyi, M. (1958), Personal Knowledge, Chicago: University of Chicago Press.
    Polanyi, M. (1966), “The Tacit Dimension” (London, Routledge & Keegan Paul)
    Poter, L.W. & Steers, R. M. & Mowday, R. T. & Boulian, P. V.(1974).”Organizational commitment, Job Satisfaction and Turnover among Psychiatric Technicians”, Journal of Marketing Research, 31(3)
    Quinn, J. Brian、Jordan J. Baruch & Karen Anne Zien (1997), Innovation Explosion (N.Y.: The Free Press).
    Quinn, J., Anderson, P., Finkelstein, S. (1996), “Managing professional intellect: making the most of the best”, Harvard Business Review.
    Robert D., Gatewood & Hubert S., Field. (1998), Human Resource Selection (4th Ed.), Dryden.
    Scanzoni J. (1979), ”Social Exchange and Behavior Interdependence”, In R. L. Burgess & T. L. Huston(Eds.), Social in Development Relationships, New York Relationships, New York:Academic Press.
    Schein, E. H. (1985), “How Culture Forms, Develops, and Change,” In Ralph H. Kilmann et al. (eds.), Gaining Control of the Corporate Culture, San Francisco, Calif.:Jossey-Bass
    Senge, Peter (1998). ”Sharing Knowledge”, Executive Excellence, Vol.15,No.6 .pp.11-12.
    Spek,R. V. & Spijkervet, A. (1997), Knowledge Management:Dealing Intelligency with Knowledge Management, New York:CRC.
    Stauffer, D. (1999), “Why people hoard knowledge”, Across the board.
    Stoot, K. and Walker, A. (1995), Teams, Teamwork & Teambuilding: The manager’s complete guide to teams in organizations (New York, Pretice Hall).
    Tampoe, M. (1993), “Motivation knowledge worker—the challenge for the 1990s in the Myers”, P.S.(ed.), Knowledge Management and Organization Design (Boston, MA: Butterworth-Heinemann).
    Zack, M. H. (1999). “Managing Codified Knowledge”, Sloan Management Review, Summer 1999, pp.45-58.
    Advisor
  • Jihn-Chang Jehng(鄭晉昌)
  • Files
  • 89427028.pdf
  • approve immediately
    Date of Submission 2002-06-27

    [Back to Results | New Search]


    Browse | Search All Available ETDs

    If you have dissertation-related questions, please contact with the NCU library extension service section.
    Our service phone is (03)422-7151 Ext. 57407,E-mail is also welcomed.