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Student Number 89426011
Author Jia-Chian Wu(ždĘ╬ş┼)
Author's Email Address No Public.
Statistics This thesis had been viewed 2551 times. Download 1178 times.
Department Graduate Institute of Industrial Management
Year 2001
Semester 2
Degree Master
Type of Document Master's Thesis
Language English
Title A Business Process-Oriented Methodology for Designing Information System of Distribution Center
Date of Defense 2002-06-20
Page Count 99
Keyword
  • Business Process Management
  • Distribution Center
  • Information System Development
  • Logistics Service Provider
  • Object-Oriented
  • Abstract   The Logistics Service Provider (LSP) industries are undergoing radical change. Not long age, LSP was understood to be responsible for the delivery of goods from producer to customer. Nowadays, however, the emphasis is much more on the organization and management of the entire logistics supply chain between manufacturers, warehouses, distributors, and the end-customers of subsequent stages.
      The logistics operations integrate with the information technology having become a trend owing to the complexity of logistics and the rapid development of information technology. To the logistics industry, how to use information technology well to delivery products to the customers with the right quantities at right time becomes a critical issue. How to get the accurate information to improve the utilization of manpower, capital and resources of the whole industry is also the tough issue to LSP. The proposed methodology of this research is to develop a Business Process-Oriented Methodology for Designing Information System of Distribution Center. Briefly speaking, this system is adopted Systems Life Cycle Design (SDLC) methodologies in the software specification and creation processes. We also apply the concepts of Quality Function Deployment (QFD) and Business Process Management (BPM) techniques, including Enterprise Ontology and Unified Modeling Language (UML), to define system requirements and specifications.
      Our proposed methodology can provide the functions as follows: (1) Integrating physical logistics processes and information system processes to improve the efficiency, (2) Containing the capacity to be flexible in order to meet the needs of both system users and customers, and (3) Reducing the cycle time from preparation to go live.
    Table of Content Abstracti
    Acknowledgmentii
    Table of Contentiii
    List of Tablesvi
    List of Figuresvii
    Chapter I Introduction
    1.1 Background1
    1.2 Motivation3
      1.3 Research Objective4
      1.4 Thesis Framework4
    Chapter II Literature Review
    2.1 Logistics Service Provider (LSP)6
    2.1.1 Definition of LSP6
    2.1.2 The Classifications of LSP7
    2.1.3 Logistics System of LSP9
    2.2 Information Systems of LSP (LSP_IS)13
    2.2.1 Issues of LSP_IS13
    2.2.2 The Level of Functionality of LSP_IS14
    2.2.3 Functions of LSP_IS15
    2.2.4 Existing Solutions for LSP_IS16
    2.3 Information System Development (ISD)17
    2.3.1 The ISD Methodology17
    2.3.2 The ISD Process18
    2.3.3 The Role of Enterprise Ontology of ISD21
    2.3.4 The Role of Business Process of ISD23
    Chapter III Architecture of A Process-Oriented Methodology for Designing A LSP_IS
    3.1 Introduction to Methodology26
    3.2 Develop LSP Ontology28
    3.2.1 Study LSP Industries28
    3.2.2 Identify and Specify Objects29
    3.2.3 Identify and Classify Relations31
    3.2.4 Refine and Validate Ontology32
      3.3 Analyze and Design LSP_IS33
          3.3.1 Framework of Logistics System of LSP33
    3.3.2 CustomeríŽs Requirements33
    3.3.3 Planning Process Architecture35
    3.3.4 Physical Logistics Process and Information System Process Architecture36
    3.4 Models and Application Tools37
    3.4.1 Object-Oriented System Analysis Model37
    3.4.2 Function Deployment Methodology39
    3.4.3 Event-driven Process Chain Diagram40
    3.4.4 Unified Modeling Language41
    3.4.5 Data Flow Diagram43
    Chapter IV Design of LSP_IS
    4.1 Object-Oriented System Analysis Modeling of LSP_IS46
    4.2 Requirement Model47
    4.2.1 Customer Requirements Analysis47
    4.2.2 Function Deployment Matrices48
    4.3 Process Modeling50
    4.4 Object Modeling52
    4.4.1 Business Object Model53
    4.4.2 Activity Model54
    4.4.3 Actor Model55
    4.4.4 Data Model56
    4.5 Construction of Prototype of LSP_IS58
    4.5.1 Requirement Model58
    4.5.2 Process Model59
    4.5.3 Object Model60
    Chapter V Implementation of LSP_IS
    5.1 Case Background64
    5.2 Case Scenario65
    5.3 Description of Applying LSP_IS65
    5.3.1 Customer Requirement Analysis66
    5.3.2 Process Model70
    5.3.3 Object Model74
    Chapter VI Conclusions and Recommendations
    6.1 Conclusions84
    6.2 Future Study84
    References86
    Appendix90
    Glossary
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    Advisor
  • Hsing-Pei Kao(░¬źH░÷)
  • Files
  • 89426011.pdf
  • approve immediately
    Date of Submission 2002-07-08

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